Terms of Service

Last Updated: December 2025

1. Introduction

Welcome to WhistleCore. These Terms of Service ("Terms") govern your use of the WhistleCore whistleblowing platform and website. By registering for or using our services, you agree to be bound by these Terms.

2. Service Description

WhistleCore is provided "as is" without any warranties. We are not liable for any damages arising from your use of the service. WhistleCore acts as the technical infrastructure provider. We do not provide legal advice, nor do we manage or investigate the reports submitted.

3. Zero-Knowledge Encryption & Data Loss

IMPORTANT: WhistleCore utilizes Zero-Knowledge Encryption. Your private key is encrypted with your Master Password. WhistleCore does not store your Master Password and cannot recover it if lost. If you lose your Master Password, you will permanently lose access to all encrypted reports. You acknowledge and accept this risk.

4. Your Responsibilities

As a Customer (Company Admin), you are responsible for:

• Appointing competent persons to manage reports in compliance with local laws (e.g., EU Directive 2019/1937, HinSchG).
• Maintaining the confidentiality of your Master Password.
• Ensuring your use of the platform complies with applicable labor and data protection laws.

5. Subscriptions and Payment

Trial: We offer a 14-day free trial. No credit card is required to start.
Billing: Services are billed in advance on a monthly or yearly basis. Payments are non-refundable.
Cancellation: You may cancel your subscription at any time via the dashboard. Access will continue until the end of the current billing period.

6. Limitation of Liability

To the maximum extent permitted by law, WhistleCore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability for any claim shall not exceed the amount paid by you to WhistleCore in the last 12 months.

7. Governing Law

These Terms shall be governed by the laws of Germany, without regard to its conflict of law provisions.